Shipping Policy
(Domestic & International)
"New" Framed Prints and Framed Posters
Included in our art collection are "new" framed prints or "new" framed posters. Typically these artworks are printed on thick matte paper using high-quality, fade-resistant inks. Each framed print or framed poster is first securely mounted in a semi-hardwood alder frame with an acrylite front protector, which is shatter-resistant and lightweight.
To protect the frame and acrylic front, protective padding and corner guards are used, as needed.
The framed print is tightly wrapped in multiple layers of protective packaging and placed in a sturdy, custom-sized cardboard box. These boxes are designed to reduce movement during transit.
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Shipping costs for our selection of new framed prints and posters are generally as follows:
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General Terms and Conditions
All prices are listed in Australian dollars.
We may use external third parties to provide packaging and shipping.
Books and artworks are packed using a variety of packing materials, including but not limited to: bubble wrap, bubble cushion, cling/stretch/shrink wrap, foam wrap, tissue paper, packing paper, corner protectors, satchels, cardboard boxes, etc.
A packing and handling charge of $10.00 per order may be applied to cover the costs of packing material and our labour.
Shipping costs are charged at the appropriate contract carrier rates on top of the packing and handling fee (if charged) and shipped via Australia Post or courier service, such as, Couriers Please, DHL or FedEx.
All amounts stated in this Shipping Policy are estimates and provided only as a guide as third party postage and carrier service providers change their rates from time to time. While we endeavour to keep these as accurate as possible actual shipping costs and available shipping services to your destination can vary depending on final packed weight and dimensions, value, insurance, duties, any applicable surcharges such as fuel or destination, or a number of other factors.
Once we know the type of order placed and destination, we can more accurately provide a shipping cost. See the final shipping costs during checkout
Delivery times are estimates only and may vary according to freight availability, final destination, and whether you are in a metropolitan or regional area.
Example from Australia Post: https://auspost.com.au/business/shipping/delivery-speeds-and-coverage
SHIPPING VIA AUSTRALIA POST (DOMESTIC)
In respect of items we directly pack and ship within Australia via Australia Post:
Delivery Time
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Same state: 2-4 business days
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Interstate: 3-6 business days
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Tracking included
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Insurance up to $100 included
Additional notes:
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If you require signature on delivery, an additional fee of $2.95 applies;
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All goods over $500 in value will require signature on delivery at the additional fee of $2.95;
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For goods valued between $100 and $5,000 “Extra Cover” insurance provide by Australia Post is required. Insurance costs are:- $2.50 for each subsequent $100 of cover (above the $100 included cover) up to $5,000;
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Insurance claims must be lodged with Australia Post within 6 months of delivery
For items shipped via Australia Post by third party fulfilment providers, the above timeframes and below costs estimates may vary.
Australia Post Standard Shipping
(Books)
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Standard Shipping Small Size Book (no more than 35.5 cm x 22 cm packaged) up to 5 kg: $10.95
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Standard Shipping Medium Size Book (no more than 38.5 cm x 26.5 cm packaged) up to 5 kg : $14.95
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Standard Shipping Large Size Book (no more than 40.5 cm x 31 cm packaged) up to 5 kg: $18.95
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Standard Shipping Extra Large Book (no more than 51 cm x 43.5 cm packaged) up to 5 kg: $22.85
Australia Post Standard Shipping
(Artworks)
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Standard Shipping Small Size Artwork (up to 50 cm x 40 cm packaged) up to 5 kg: $24.95
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Standard Shipping Medium Size Artwork (no more than 65 cm x 55 cm packaged) - up to 6 kg: $29.95
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Standard Shipping Large Size Artwork (no more than ...cm x ...cm packaged) up to 6 kg: $34.95
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Standard Shipping Extra Large Artwork (up to 104 cm x 70 cm packaged) - up to 8 kg rate: $39.85
SHIPPING VIA COURIER (Australia Domestic),
eg. Couriers Please
Additional Notes:
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Signature on delivery included
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Insurance up to $1,000 included for deliveries within Australia (but $100 excess fee applies when claim filed)
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Insurance claims for loss or damage to the goods must be notified in writing to us within fourteen (14) days of delivery of the goods
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Note: insurance does not cover artwork - including canvas artwork, framed pictures, jerseys and photographs that contain glass. Customers will need to consider separate insurance for those items.
To Brisbane metropolitan area
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Up to 3kg parcel
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1-2 Business days
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$12.51
To Brisbane metropolitan area
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3kg to 5kg parcel
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1-2 Business days
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$15.46
To Sydney metropolitan area
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Up to 3kg parcel
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3 Business days
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$12.51
To Sydney metropolitan area
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3kg to 5kg parcel
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3 Business days
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$15.46
To Canberra metropolitan area
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Up to 3kg parcel
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3 Business days
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$12.51
To Canberra metropolitan area
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3kg to 5kg parcel
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3 Business days
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$15.46
To Melbourne metropolitan area
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Up to 3kg parcel
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3 Business days
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$12.51
To Melbourne metropolitan area
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3kg to 5kg parcel
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3 Business days
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$15.46
To Adelaide metropolitan area
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Up to 3kg parcel
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4 Business days
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$12.51
To Adelaide metropolitan area
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3kg to 5kg parcel
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4 Business days
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$15.46
To Perth metropolitan area
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Up to 3kg parcel
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7 Business days
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$19.11
To Perth metropolitan area
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3kg to 5kg parcel
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7 Business days
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$22.07
To Hobart metropolitan area
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Up to 3kg parcel
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8-9 Business days
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$41.66
To Hobart metropolitan area
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3kg to 5kg parcel
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8-9 Business days
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$44.26
To Darwin metropolitan area
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Up to 3kg parcel
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9-12 Business days
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$26.46
To Darwin metropolitan area
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3kg to 5kg parcel
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9-12 Business days
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$29.41
**The above fees are subject to change based on Courier Please pricing**
Shipping - International
For international shipments it is your responsibility to be aware of any export or import limitations, restrictions, duties, taxes, or any other issue which may hinder the delivery of any order you place with us. The Fine Art Hut will not be responsible for any tax, duty, charge, or other requirement arising from your import of any order you place with us. The Fine Art Hut will not be liable for any cost or damages resulting from you being unaware of your export/import obligations.
AUSTRALIA POST - INTERNATIONAL
Where we pack and send books and artworks directly from Australia, we typically use Australia Posts’ International Standard service. This is a cost-effective solution for non-urgent, trackable parcels. It’s suitable for those who are looking for a reliable service at a more economical price point.
Features of Standard shipping include:
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Up to20 kg
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Up to $100 insurance included
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Tracking
Extra insurance cover for maybe available. Where available extra costs apply, being: $4.00 for each $100 or part thereof for items valued between $100 and $5,000.
For international shipment through Australia Post, CN23 Customs Declarations must be completed: https://auspost.com.au/prepare-customs-declaration
In respect of items we directly pack and ship from Australia via Australia Post see their International estimates: international delivery disruptions and service updates.
Australia Post categorises the world into different international zones, each zone representing a group of countries or regions. This zoning system helps determine the postage charges based on the destination’s geographical location and the associated delivery costs and speed. Currently, there are five international zones.
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Zone 1: New Zealand
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Zone 2: Asia Pacific
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Zone 3: US & Canada
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Zone 4: UK & Europe
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Zone 5: Rest of the World
Expanded details of the zones are as follows:
Estimated postage rates (not including packaging) for shipping internationally through Australia Post using their “Standard” shipping are as follows:
